Caddx Nebula Pro Digital Camera

chinese new year holiday

From January 15th to January 29th is CaddxFPV holiday time

On January 14th, we will stop shipping. Orders in transit will continue to be delivered to your address. Please pay attention to the logistics tracking number

If you have purchased any products during this time, we will start processing them after business hours on the 30th. For any questions, please contact service@caddxfpv.com and quote your order number

We will arrange delivery according to the order time

Shipping

At CaddxFPV, Our mission is to provide quality FPV accessories to pilots around the world at truly affordable prices. Let you feel the fun of FPV.

Your equipment may be coming from the US, or Shenzhen, China, depending on the equipment purchased. Your specific delivery date will depend on the dispatch country and delivery address.

Regarding order processing and shipping times:

1、Most items are usually shipped within 2-3 working days. 

2、The logistics tracking number will be uploaded within 2~3 working days after shipment and notify you by email message.

If you do not receive the logistics tracking number within 5 working days after purchase, please contact: service@caddxfpv.com

3、Detailed country delivery times in most cases:

Notes：

•  Usually according to the address, the delivery time is a little different, the above is the average delivery time we send to the local country
•  If your address is a remote place/small island/archipelago, the delivery time needs to be extended by 5~10 days. You can also choose to contact: service@caddxfpv.com to find out whether the delivery can be successful.
• If after 15 days, you have not received your package, please contact me, I will help you solve any problems.
• If you are a country with strict customs, please choose standard shipping
• DHL/FedEx/TNT/UPS currently has a 99% delivery success rate and faster delivery.Standard shipping is currently a 96% delivery success rate.
• In the case of purchasing the same product, we will give priority to processing and delivery to customers who choose DHL/FedEx/TNT/UPS

Countries to watch out for:
Israel: Unless you choose to buy accessories, you need to choose DHL/FedEx/TNT/UPS for delivery.

Indonesia、 Chile、Brazil、Turkey and Argentina need to provide a tax ID number, please remember to fill in the relevant tax ID number in the second column of the address

South Africa requires a personal identification number.

South Korea: Customs clearance code, Korean name and phone number are required, and these information need to be consistent with the registration information

You can apply for it from the below link if you do not have one.
https://unipass.customs.go.kr/csp/index.do

4、We do recommend allowing up to 3 weeks for your order in peak times, such as a special offer or promotion. Delivery times are beyond our control but rest assured, we only work with reliable manufacturers and suppliers to provide you with the best possible service.

How do I track my order?

Your delivery confirmation email will contain your tracking number and order details. 

You can also put your order tracking number in the following URL

https://www.17track.net/en

Taxes and other charges

Depending on the country of delivery, you may be required to pay extra tax or charges such as VAT and/or import duties.

If it shows that it cannot be delivered to the delivery address you filled in, please contact me, and I will re-check and set the corresponding regional delivery content.

If you have any questions or concerns about your order,
Please contact ：service@caddxfpv.com

If you have any questions or concerns about the product or after-sales service,
Please contact ：support@caddxfpv.com

Our team will assist you with any assistance during the working day.